Support
Need a hand?
Seneku Design is a one-person studio, so support comes straight from the person who made the game. Email senekudesign@gmail.com and you'll usually get a reply within a few days.
Which games this covers
Mobile, for Android and iOS:
- Coilbloom
- Curio Shelf
- One-Line Factory
- Pocket Alchemist
Also Vectorhythm on Steam, and Bob vs Horde on Google Play.
Common questions
Can I pay to remove the ads?
Not yet. Coilbloom, Curio Shelf, One-Line Factory, Pocket Alchemist are free and ad-supported, and they have nothing to buy at all — no purchases, no currency, no subscription. We may add an optional "remove ads" purchase to a game later on, and if we do it will be a single one-off payment rather than anything recurring.
Bob vs Horde does have in-app purchases. If you bought something there and it hasn't applied, try Restore Purchases in its settings — that is the fix after a reinstall or a new device, and your purchase is tied to the Google account that made it, so check you're signed in with the same one. If it still hasn't appeared, email us and say roughly when you bought it.
I changed my mind about personalised ads
Open the game's Settings menu and use the privacy options entry point to change your answer. You can also reset or delete your advertising ID from your device settings — see the mobile privacy policy for exactly where.
Bob vs Horde has no such setting because its ads are never personalised in the first place — there is no profile to turn off.
How do I get a refund?
Refunds are handled by the store rather than by us, because the store took the payment. Use Google Play's refund process or Apple's Report a Problem. If the reason is something broken in one of our games, tell us too — we'd rather fix it.
I lost my progress
Saves live on your device, not on our servers, so uninstalling a game or resetting a phone removes them. Your device's own backup (Google Drive or iCloud) may hold a copy. Purchases are the exception — those restore from your store account, as above.
Bob vs Horde is the exception: if you used its optional Player Account, your progress is synced by Unity and should come back when you sign in again.
What data do your games collect?
Very little, and there are no accounts. Each game has its own policy, because they are built differently:
- Mobile games privacy policy — Coilbloom, Curio Shelf, One-Line Factory, Pocket Alchemist
- Bob vs Horde privacy policy — it has a player account and leaderboards, so it is covered separately
- Main privacy policy — Vectorhythm on Steam, and this website
Reporting a bug
Email senekudesign@gmail.com. The more of this you can include, the faster it gets fixed:
- Which game, and the version number from the Settings screen
- Your device and OS version — for example "iPhone 14, iOS 18.2"
- What you did, what you expected, and what happened instead
- A screenshot or screen recording, if the problem is visible
Accessibility
If something in one of our games is hard to read, hard to hear or hard to control, tell us. It's useful feedback and we do act on it.
Press and business
Press enquiries are welcome at the same address — there's a press kit with logos, screenshots and a fact sheet.